Your Pathway to high quality outcomes

Supporting Healthcare and Disability Leaders to deliver high quality outcomes - doing the deep work

Support from
Experienced Healthcare Executives

Access experienced transformational leaders to assess and focus on the clinical & corporate governance of your business or service.

Work closely with dedicated experienced consultants to ensure your service is focused on quality clinical and corporate governance that delivers sustainable outcomes, patient safety and service efficiency.

With comprehensive implementation plans & ongoing dedicated support, results will focus on improved clinical & corporate governance, improved risk identification and management and improved financial performance.

Improved governance and outcomes leads to reduced workforce attrition, increased efficiency & cost-effectiveness.

Consultation Services


Performance Framework Development

We analyse the key performance indicators (KPIs) and assessment of the organisation ability to meet the KPIs. We develop implementation plans of cascading reporting through the organisation to embed a performance framework aimed at a high performing organisation

Operational Plan Development

We provide assessment of key short term objectives required to ensure high quality service delivery with efficiency and effectiveness. We assist you to achieve the outcomes from strategic plans within the key timeframes.

Strategic Plan Development

Setting the priorities of your organisation to drive high level of performance is essential to success. We can consult, design and deliver a strategic plan to ensure all employees are engaged toward the common goals of the organisation and celebrate the achievements.

Models of Care Development

Documented Models of Care (MOC) outline best practice and care provision for your patient cohort. Established MOC includes: 1. evidence based practice, 2. clinical decision making and pathways, 3. best practice models across patient journey, 4. measurement and reporting of quality of care provision

Matching Clinical Plans with Infrastructure Plans

Project plans to ensure infrastructure builds are ready for clinical service provision. Plans include staffing profiles, models of care and patient pathways driving effective transition to new infrastructure builds

Executive Leadership Development and Succession Planning

We deliver Executive coaching to drive strategic and operational plans to achieve KPIs. Strong workplace culture approach to improve morale and reduce workforce attrition

Project Management

Service and business reviews with comprehensive reporting and implementation plans.  High quality project development and management to deliver to efficient and effective service and organisations.

Standards Assessment Preparation & Planning

Supported assistance to prepare for and gather evidence against the National Safety and Quality Healthcare Standards by experienced health service managers. Gap analysis and iIdentification and management of risks towards assessment.

Risk Identification & Management

Identification of future or current issues that would have positive or negative impacts on service provision. Capture the opportunities and manage the risks.


Consultation Workshop Facilitation

Our leaders have delivered comprehensive Organisational Change. Harness the skills and experience of our team to delivery significant or small organisational change. We have extensive experience conducting a variety of workshops including resilience and wellbeing, consumer consultation and key stakeholder engagement workshops. Our professional approach enables you to engaged and enjoy the journey knowing the process is in experienced committed hands,

Resilience and Wellbeing Workshops

Our highly specialised consultants deliver effective resilience and wellbeing workshops to assist teams identify and managed work place stressors through a values based individual or group program.

Executive Coaching with Emerging Leaders

Ongoing executive leader and emerging leader coaching with experience professionals to focus on resilience, performance, culture, and governance. Coaching will identify key areas of focus and a detailed ongoing strategy to build on areas for strong sustainable learning and leadership.

As the Director of Pathways to Governance Consulting Pty Ltd, Jennifer Duncan is a highly accomplished occupational therapist and healthcare professional who has served in executive roles for over 15 years in complex settings.

With a passion for improving patient outcomes and optimising healthcare services, Jennifer brings a wealth of expertise and leadership to her role. Jennifer's career in healthcare spans over two decades, during which she has held various clinical and administrative positions.

Her extensive experience as an occupational therapist has provided her with a deep understanding of the challenges faced by patients and healthcare providers alike. Recognising the importance of quality care delivery, she has been dedicated to implementing innovative strategies and best practices that enhance patient well-being and maximize functional independence. As the Chief Executive of Hospitals North, Jennifer was responsible for overseeing the operations and strategic direction of multiple healthcare facilities while delivering significant organisational change to improve corporate and clinical governance.

Her visionary leadership and strong business acumen have been instrumental in driving organisational growth and ensuring the delivery of exceptional healthcare services. She collaborates closely with multidisciplinary teams to optimise resource allocation, fosters a culture of patient-centered care, and promotes continuous improvement throughout the hospitals. Jennifer is a firm believer in the power of collaboration and professional development.

She actively engages with industry associations and stays abreast of the latest advancements in healthcare management and occupational therapy. Her commitment to ongoing learning and staying at the forefront of healthcare trends enables her to make informed decisions and implement innovative solutions that positively impact both patients and healthcare professionals.Throughout her career, Jennifer Duncan has been recognised for her dedication, expertise, and unwavering commitment to improving the lives of others. Her passion for healthcare and her ability to drive transformative change make her an invaluable leader in the field.

Joe has been working with Pathways to Governance Consulting from it's inception and brings a wealth of experience in leadership, emergency services and managing health services.
Joe's professional journey spans more than three decades as a critical care paramedic, emergency services chief, university academic and health system executive across Canada and Australia. The expertise includes advancing paramedicine, optimising leadership, enhancing accountability, transforming culture and improving patient care globally.

DR LIZ DITTON PhD, MA Psych (Clin), BA (Psych), MAPS
Liz has enhanced the wellbeing and resilience service offered at Pathways to Governance Consulting increasing the diversity of services offered.
Liz is a Clinical Psychologist with over 20 years experience in clinical practice and expertise in Acceptance and Commitment Therapy, mindfulness-based interventions, and Cognitive Behaviour Therapy (CBT). Liz's longstanding interest and dedication to workplace burnout prevention and management has resulted in outstanding results in the work with Pathways to Governance Consulting with group and individual consultations. The sessions have facilitated awareness of workplace stressors, and work to build on a positive connection between their work and personal values.

James is a seasoned healthcare Director with over 20 years experience in the global healthcare sector. Currently leading the Kolling Institute, the oldest biomedical research institute in New South Wales, James has an impressive track record of steering complex projects across international teams and strategic alliance partners. He excels with key policymakers, opinion leaders, Boards, and C-Suite executives. James possesses a unique ability to decipher complex issues, set strategic directions and translate them into practical and pragmatic actions. His extensive experience in building and inspiring teams has consistently delivered impactful results.

In addition to his leadership role at the Kolling Institute, James is the co-founder of The MuscleMap, an innovative open-source consortium for whole-body quantitative MRI of muscle. He has also been appointed to the Astronaut Spine Working Group by NASA and served as the VP of the Medical Faculty Council for the Feinberg School of Medicine at Northwestern University. His academic qualifications include a Master of Science in Physical Therapy, from Regis University, a PhD from the University of Queensland, and a Post-Doctoral Fellowship at the same institution. With a background in professional sports, having been associated with the Colorado Rockies and San Diego Padres, James brings a diverse and dynamic perspective to Pathways to Governance Consulting.  

Dannette brings a wealth of experience and a profound dedication to patient care to her new role at Pathways to Governance Consulting. With a career that began in 1993, she has honed her skills in geriatric, surgical and critical care nursing, demonstrating a consistent commitment to excellence and compassion. Her transition into the role of Patient Representative at a major tertiary referral centre marked a significant evolution in her career, where for 15 years, she adeptly managed all aspects of patient and consumer feedback, open disclosure, and incident investigation. Danette's meticulous approach to handling compliants and incidents, coupled with her ability to support patients families, and clinicians, has given her unparalleled insight into the complexities of pressures facing health services and governance.

At Pathways to Governance Consulting, Danettte's extensive experience will be invaluable in driving system improvements and enhancing patient safety and care quality. Her background in clinical consultation within the private medical negligence sector and her role as after hours manager in a large tertiary centre have equipped her with robust understanding of both clinical and corporate governance. Moreover, her recent involvement in assessing health entities against the Australian Commission on Safety and Quality in Health Care Standards, along with her pursuit of a Masters in Dispute Resolution, underscores her commitment to continuous learning and excellence.

Our Values

Work Together

strength comes from working together to achieve outcomes.

Achieve Change

working diligently to deliver outcomes promptly.

Being open

open and honest communication and actions.

Honest and trustworthy

having strong moral and ethical standards to work by.


Get in touch to discuss our services & your path to better govrnance.

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